Emergency Hotlines in the Philippines

Did you know that 117 (pronounced one-one-seven) is the national emergency telephone number for the Philippines? It is managed by the Department of the Interior and Local Government (DILG) and is also referred to by its official name, Emergency Network Philippines (ENP). Colloquially, it is also called Patrol 117, the name used by the Philippine National Police, where the number originated. It is the only emergency telephone number in the world that is accessible through both voice telephony and text messaging.

Here are the emergency hotlines in the Philippines that every household should take note.

Philippine National Police (PNP) Hotline Patrol 

117 or send TXT PNP to 2920

National Disaster and Risk Reduction and Management Council (NDRRMC) hotlines 

(02) 911-1406, (02) 912-2665, (02) 912-5668, (02) 911-1873

Bureau of Fire Protection (NCR)

117, (02) 729-5166, (02) 410-6319 (Regional Director, Information Desk)

Department of Transportation and Communications (DOTC) hotline 

7890 or (02) 726-6255

Metro Manila Development Authority (MMDA) 

136, 882-0925 (flood control) 

Trunkline: (02) 882-4150-77 loc. 337 (rescue), 255 (Metrobase) Metrobase: 882-0860

Department of Public Works and Highways (DPWH)

(02) 304-3713, (02) 304-3904

Red Cross hotline 

143, (02) 527-0000, (02) 527-8385 to 95

North Luzon Expressway (NLEX) hotlines 

(02) 3-5000 and (02) 580-8910

Subic-Clark-Tarlac Expressway (SCTEX) hotlines 

(0920) 96-SCTEX (72839) (traffic hotline) or (045) 459-0522

Skyway System Hotline

(02) 776-7777, 0917-539-8762 (globe), 0999-888-0893 (smart), 0932-854-6980 (sun)

South Luzon Expressway (SLEx) hotline 

0917-6877539 (globe), (049) 508-7509, (02) 584-4389

Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA) hotline 

(02) 433-8526

Philippine Coast Guard 

(02) 527-3877, (02) 527-8481, 0917-724-3682 (globe), 0917-PCG-DOTC (globe)

Manila Water Hotline 

1627

PHIVOLCS 

Trunkline: (02) 426-1468 to 79, local 124/125 (emergency);
Text/call: 0905-313-4077 (globe)

DSWD 

(632)931-81-01 to 07, local 426 (Disaster Response Unit); (02) 951-7119

Local government units (partial)

Manila Traffic Hotline – 527-3087
Cainta Traffic Hotline – 646-0044, (02) 248-1743 (hotline)
Las Piñas Traffic – 874-5756, 874-3927, 874-5754, 874-5753
Mandaluyong Hotline – 534-2993 (traffic); 533-2225 (Command Control Center)
Taguig Traffic – 838-4301 loc. 7112
Marikina STOC – 646-1651, (02) 646-1633 (traffic)
Pasig Traffic – 643-0000 (Command Control Center); 643-1111
Makati Public Safety Dept – 844-3146, 819-3270 to 71
Makati Command Center- 168

Source: Official Gazette of the Republic of the Philippines (http://www.gov.ph/emergency-hotlines/)